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Step One
Creating an Account
Provide your name, email address, phone number, and password. Your name helps identify you, your email facilitates communication and must be unique, and your phone number is crucial for contact. After registering, you'll receive an onboarding email and can log in to your dashboard using your email and password.
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Step Two
Posting a Project
Once logged in, you can create a project by navigating to the "Create Order" section on your dashboard. Here, you’ll need to:
- Title: Give your project a clear, descriptive title.
- Description: Provide a detailed description of your project, including specific requirements and goals.
- Categories: Select the relevant categories that best describe your project.
- Due Date: Set a realistic deadline for project completion.
- Budget: Specify your proposed budget.
- Attachments: Upload any relevant documents or files that will help experts understand your project needs.
After saving your project, a confirmation email will be sent to you, and your project will be displayed on your order page. You can manage your project here by updating details, making payments, or managing files.
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Step Three
Finding a Project
Experts looking for work can log in to their accounts to browse available projects. Notifications about new projects are sent via email, making it easy for experts to quickly find and apply for opportunities that match their skills and availability.
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Step Four
Submitting Proposals
Experts interested in a project can submit their proposals directly through the platform. Proposals should include:
- Qualifications: Highlight relevant skills and experience.
- Timeline: Provide an estimated timeframe for project completion.
- Additional Information: Any other details that demonstrate your capability to deliver the project successfully.
Administrators review all applications to ensure a good fit between the project requirements and the expert’s skills.
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Step Five
Selecting an Expert
Our administrators carefully review expert applications and communicate with suitable candidates to confirm their ability to meet the project requirements. This process includes:
- Application Review: Assessing the qualifications and experience of applicants.
- Communication: Contacting experts via Signal, WhatsApp, or direct messaging to confirm availability and discuss project details.
- Client Approval: Once a suitable expert is identified, the client is notified to make the necessary payment to proceed.
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Project Management Tools
We provide various tools to help you manage your project effectively:
- Update Project Details: Clients can make changes to the project title, description, due date, budget, and attachments.
- Manage Files: Clients can upload, delete, or download files related to their project.
- Track Progress: Both clients and experts can monitor the progress of the project through the dashboard.
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Communication Channels
Effective communication is key. We use multiple channels including Signal, WhatsApp, and direct messaging to facilitate smooth interactions between clients, experts, and administrators throughout the project lifecycle.
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Step Six
Deliverables
Experts upload deliverables and necessary reports (e.g., plagiarism and AI reports) upon completing each milestone. Clients review and approve each milestone to ensure satisfaction.
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Payment Process
Clients pay the full project amount upfront, which is held securely by Jisort Ublow Enterprises. Payments to experts are made twice a month, ensuring they are compensated once the client is satisfied with the work.
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Tracking Progress
Clients can track the progress of their projects through the dashboard. This includes monitoring milestone completion and reviewing submitted work to ensure everything is on track.
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Quality Assurance
We implement strict quality control measures to ensure all work meets high standards:
- Expert Review: Administrators review expert submissions to ensure they meet the project requirements.
- Feedback Loop: Clients can request revisions or corrections to ensure the final deliverable meets their expectations.
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Dispute Resolution
If issues arise, our administrators step in to mediate and resolve disputes:
- Quality Concerns: Addressing issues related to the quality of work submitted.
- Deadline Extensions: Negotiating new deadlines in case of emergencies or unforeseen circumstances.
- Reassignment: Reassigning the project to a new expert if necessary.
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Providing Feedback
Upon project completion, clients are encouraged to provide feedback on their experience. This helps us improve our services and assists experts in building their reputations on the platform.Feedback can be left on:
- Project Quality
- Communication
- Timeliness
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Finalizing a Project
Once the client is satisfied with the work, they can mark the project as completed:
- Completion Notification: Clients receive an email notifying them that the expert has submitted the final deliverable.
- Approval: Clients can approve the work, request minor corrections, or reject the work if it doesn’t meet their standards.
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Getting Paid
Experts are paid twice a month, with payments processed after project completion and client approval. This ensures timely compensation and encourages high-quality work.