Clear Terms for Professional Services
Our terms and conditions ensure mutual understanding and protection for both clients and our team throughout every project engagement.
Terms & Conditions Sections
Navigate directly to the section that interests you most, or read through our complete terms.
Introduction
Effective Date: January 2024
Welcome to Jisort Ublow Enterprises ("Company," "we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website and services including web development, mobile app development, backend systems, payment integration, hosting services, AI solutions, and training programs.
Important Notice
By accessing our website or engaging our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.
Key Definitions
Service Terms
Service Offerings
We provide the following professional technology services:
Web Development
Custom websites and web applications starting from KES 15,000
Mobile App Development
Native iOS, Android, and cross-platform applications
Backend & API Development
Scalable server-side solutions and integrations
Payment Integration
M-PESA (KES 10,000) and Pesapal integration services
Hosting & Infrastructure
Professional server management and cloud hosting
Technical Training
Professional courses in programming and development
Service Standards
Payment Terms
Payment Structure
Standard Projects (Up to KES 300,000)
Large Projects (Over KES 300,000)
Payment Methods
Payment Policies
Non-Refundable Policy
All payments are non-refundable except in cases of failure to deliver or mutual agreement to terminate.
Late Payment
Work may be suspended if payments are not received within 7 days of the due date.
Currency
All prices are quoted in Kenyan Shillings (KES) unless otherwise specified.
Project Terms
Project Process
Consultation & Planning
Requirements gathering and project scope definition
Agreement & Deposit
Contract signing and initial payment processing
Development & Testing
Active development with regular client updates
Delivery & Support
Final delivery with training and ongoing support
Revisions & Changes
Included Revisions
- 3 major design revisions during design phase
- 2 major functional revisions during development
- Unlimited minor content and styling adjustments
Additional Changes
Changes beyond included revisions or scope additions will be quoted separately and require client approval before implementation.
Project Timelines
Note: Timelines depend on project complexity, client responsiveness, and content readiness.
Client Responsibilities
Content & Materials
- Provide all required content (text, images, branding)
- Ensure content accuracy and legal compliance
- Obtain necessary licenses for materials provided
Communication
- Respond to requests within 48 hours
- Attend scheduled meetings and calls
- Provide clear and timely feedback
Access & Security
- Provide necessary system access credentials
- Maintain confidentiality of login information
- Implement recommended security measures
Cooperation
- Cooperate in good faith throughout the project
- Make timely decisions when required
- Respect our team's professional expertise
Intellectual Property
Client Ownership
Upon full payment, clients own:
- Custom code developed specifically for their project
- Design elements created exclusively for them
- Final deliverables and project outputs
- All content and materials they provided
Company Retention
Jisort Ublow Enterprises retains ownership of:
- General methodologies and development processes
- Proprietary tools and frameworks
- Third-party libraries and open-source components
- Pre-existing intellectual property
Portfolio Usage
We reserve the right to showcase completed projects in our portfolio and marketing materials, unless a specific non-disclosure agreement is in place.
Warranties & Limitations
Our Warranties
- Services will be performed with professional skill and care
- Work will substantially conform to agreed specifications
- We will correct defects at no additional cost for 30 days post-delivery
- All work is original or properly licensed
Limitations
Termination
Client Termination
Clients may terminate projects at any time with written notice. However:
- All payments made are non-refundable
- Client pays for all work completed to termination date
- Deliverables completed to date will be provided
Company Termination
We may terminate projects if:
- Client fails to make required payments
- Client breaches terms of agreement
- Client requests illegal or unethical work
- Continued cooperation becomes impossible
Legal Terms
Governing Law
These Terms are governed by the laws of Kenya. Any disputes will be resolved through negotiation, mediation, or Kenyan courts as appropriate.
Limitation of Liability
Maximum Liability
Our total liability shall not exceed the total amount paid by the client for the specific service.
Excluded Damages
We are not liable for indirect, incidental, special, or consequential damages.
Confidentiality
Both parties agree to:
- Keep confidential information secure and private
- Use confidential information only for project purposes
- Return or destroy confidential materials upon request
- Maintain confidentiality for 2 years post-project completion
Force Majeure
Neither party is liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, government actions, internet outages, or other unforeseeable events.
Contact & Updates
Questions About These Terms?
Email: support.team@jisortublow.co.ke
Phone: +254 114 742 348
Kenya
Terms Updates
We may update these Terms periodically to reflect changes in our services or legal requirements. Clients will be notified of material changes, and continued use of our services constitutes acceptance of updated Terms.
Ready to Work Together?
Now that you understand our terms, let's start your project. Our transparent terms ensure a smooth collaboration from start to finish.