Your Privacy Matters to Us
We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Privacy Policy Sections
Jump to the section that interests you most, or read through our complete privacy policy.
Introduction
Last Updated: January 2024
Welcome to Jisort Ublow Enterprises ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
Key Points:
- We only collect information necessary to provide our services
- We never sell your personal information to third parties
- You have control over your data and can request its deletion
- We use industry-standard security measures to protect your information
Information We Collect
Personal Information
We may collect the following personal information when you use our services:
Contact Information
- Full name
- Email address
- Phone number
- Business address (if applicable)
Business Information
- Company name and details
- Project requirements
- Budget information
- Industry and business type
Payment Information
- Billing address
- Payment method details
- Transaction history
- Invoice information
Website Usage Data
- IP address and location
- Browser type and version
- Pages visited and time spent
- Referral sources
How We Collect Information
Direct Collection
When you fill out forms, contact us, or engage our services
Website Interaction
Through cookies and analytics when you browse our website
Service Delivery
During project execution and client communication
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
- Provide web development, mobile app, and technical services
- Communicate about project progress and requirements
- Process payments and manage billing
- Provide customer support and technical assistance
Business Improvement
- Analyze website usage to improve user experience
- Develop new services based on client needs
- Conduct market research and service optimization
- Measure service performance and client satisfaction
Communication
- Send project updates and service notifications
- Respond to inquiries and provide customer support
- Send newsletters and service announcements (with consent)
- Conduct training course communications
Legal & Security
- Comply with legal obligations and regulations
- Protect against fraud and unauthorized access
- Enforce our terms of service and agreements
- Maintain business records and documentation
Information Sharing and Disclosure
We may share your information only in the following limited circumstances:
Your Privacy Rights
You have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you
Right to Correction
Request correction of inaccurate or incomplete information
Right to Deletion
Request deletion of your personal information (subject to legal requirements)
Right to Object
Object to processing of your information for marketing purposes
Right to Portability
Request transfer of your data to another service provider
Right to Restriction
Request restriction of processing under certain circumstances
How to Exercise Your Rights
To exercise any of these rights, please contact us:
We will respond to your request within 30 days.
Data Security
We implement comprehensive security measures to protect your information:
Encryption
All data transmission is protected with SSL/TLS encryption
Secure Storage
Data is stored on secure, regularly updated servers
Access Control
Strict access controls limit who can view your information
Regular Monitoring
Continuous monitoring for security threats and vulnerabilities
Data Retention
We retain your information for different periods depending on the type:
Project Data
Retained for 7 years after project completion for business and legal purposes
Communication Records
Retained for 3 years for customer service and support purposes
Website Analytics
Anonymized data retained for 2 years for business improvement
Marketing Data
Retained until you opt out or request deletion
Cookies and Tracking
We use cookies and similar technologies to improve your experience:
You can control cookies through your browser settings or by contacting us.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Jisort Ublow Enterprises
Email: support.team@jisortublow.co.ke
Phone: +254 114 742 348
Kenya
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this policy.
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Questions About Our Privacy Policy?
We're committed to transparency and protecting your privacy. If you have any questions or concerns about how we handle your data, don't hesitate to reach out.